insure and go reviews

Very happy with them until now. by NZZD I do apologise for the delays with your claim, CH. Not worth the paper / email it’s written on I am sorry to hear about the outcome of your claim, Claire. Travel insurance is an insurance policy designed to financially protect you while you’re travelling, and to protect the financial investments you’ve made by booking a holiday. I wouldn’t have had such a problem if they had said no not covered. markling (1 review written), by Very good service paid in 3 days after claim day aftr Unfortunately, the pandemic led to a greater amount of claim submissions compared to normal, which caused our assessment timescales to be extended. I helped my son make a claim as he had to cancel a holiday (flight and air bnb accommodation) due to having to have an operation. No return calls. (1 review written), Do not use this company. The same answer every single… Danaw240 (1 review written), by I appealed this and it took a further two months of me chasing for a reply to get this settled. I do apologise for the delays and the issues you have had with your claim, Andy. I wonder who is writing a good review for this bad, slow, unprofessional, ineffective staff??? The claim is for approx. Insure and Go's response to the CV-19 problems for those of us with Annual Travel policies has been a simple 'You are not insured if you catch CV-19'. I wish I had read reviews before taking it out. Read Full Review, Written on: 29/12/2018 How do we rate insurers' coronavirus cover? I would never recommend this company to my enemies let alone friends and family, Written on: 14/06/2019 by However, our claims team are now working on updates and new information on claims from 1st-6th December 2020 as of today's date. !Further to your template reply below, with the greatest respect your response does not address either of the issues I raise. Always used insure and go. totally agree - trading under virgin brand name - supposedly reputabe brand - refusing to pay £900 of travel insurance. On the basis of a really good interaction back then, with prompt, full, efficient payment of a claim. Its a stereotype isn't it? My complaint is now with the Ombudsman (along with many others about this company) but… Ameliel263 (1 review written), the policy is not worth the paper it is written on.looks good on at first sight but there are so many exclusions they will try to wriggle out of any claim. A free inside look at company reviews and salaries posted anonymously by employees. The truth of the the matter is, "they wouldn't". Still awaiting my claim with this lot through Travel claims services. Read Full Review, I am in process of making claim they have been a nightmare.I ended up in Hospital in Majorca for 8 days after putting out my back,they were atrocious ,I had gold policy which is not worth the paper it's written on ,I needed an MRI scan & was asked if I could pay for it ,I said no I have insurance was told if I couldn't pay I wouldn't get 85- I didn't get it.They were constantly promising to phone/email & never did I spent over 3.5 hrs over 3 days phoning them while,flat on my back on oxygen & morphine . I have been with Insure and Go for 6 years on an annual insurance policy and have not needed to claim up to now. Read Full Review, Written on: 06/10/2017 Raised a complaint but absolutely a waste of time… (2 reviews written), Insure and Go's response to the CV-19 problems for those of us with Annual Travel policies has been a simple 'You are not insured if you catch CV-19'. Do not use them. I put a very simple claim through nearly 3 months ago and have heard literally nothing since. Do me a favor save it for your records' So I am still as much in the dark as before. It took them four days and many phone calls, family in the uk and doctors in the uk pushing hourly before they would agree cover. I will never use them again. InsureandGo Travel Insurance Reviews At InsureandGo, we pride ourselves in putting our customers first. It is comparable to other websites such as InsureMe and NetQuote.By entering some basic information about themselves, users can be directed to quotes from insurance … InsureandGo’s domestic travel insurance policy will cover you for things including lost baggage, travel delays, rental vehicle excesses, trip cancellation, lost or stolen luggage and personal effects. However, all of our reviews are posted by our customers. This travel insurance policy is grossly inadequate. Modern day conmen. 19 months ago I had surgery for bowel cancer. Read More, " In October 2020 we contacted 73 travel … I had to ensure normal seat in regular flight. It was launched in 2000. InsureandGo are losers as they will now lose future business from us.3. Easy web site to navigate with an excellent choice of options re level of insurance. I will never insure with them again and recommend no one else bothers. Shirls123 All irrelevant now due to full lock-down but I would certainly advise travellers to look elsewhere for their insurance. InsureandGo review: Coverage If you are more interested in the basic coverage, however, you may find it's a good deal. Georgie from their marketing department responded stating that I&G are … insureandgo are quick to take you money but if you dare try and cancel annual auto renewal suddenly they are impossible to contact. 6 emails + phone call and still nothing. My partner was given no where to stay. I have been with Insure and Go for over 15 years. currently complaining to ombudsman… Great price for my annual multi trip ,90 day max per trip, with a medical condition! Avoid at all costs. I hadn't taken coverage with the car rental firm because we believed damage would be covered by Insure and Go. Love holidays refunded our money except for the flight. Not only that, but … Please … Only the latest review will count in the company's TrustScore. After being ignored several times, and… Answers to my questions remain unanswered from March. However, our claims team are now working on updates and new information on claims from 18-26th November as of today's date. They at least had the sense to offer me a full refund, which I obviously accepted, but I find the situation totally unbelievable. it was very easy to apply for the insurance no hassle. I wish I could give ZERO stars . I claimed at the end of November 2019 and am still waiting for settlement mid January 2020. JairKirkland (1 review written), Just received confirmation from this Company saying that 'This is the claim check for yours modern travel assurance. noahfagan (1 review written), I insured with Insure and Go travel insurance for a flight recently. © 2021 Trustpilot A/S. I am very fortunate that I did not need any further treatment. We had booked 3 flights which we had to cancel due to sudden illness we needed numerous pieces of paper and a full medical history for every claim! This is all recorded.Why do you keep lying to customers? Akagiz (1 review written), by !”, “Insure and Go is a sham made to look like a insurance...”, “Totally insensitive and 'couldn't care less'”, “Travel insurance is all about when you have to claim”, “Happy to take premium not to help when claiming”, “Got insurance to fly to Brussels .B M I regional went...”, “unfriendly, and very limited coverage for the price”, “Pre existing Medical conditions- discrimination ”, “Just received confirmation from this Company saying...”, “I have recently been taken ill whilst in holiday in...”, Staysure Travel Insurance www.staysure.co.uk, Citybond Travel Insurance www.citybond.co.uk, Post Office Travel Insurance - www.postoffice.co.uk, Insure for Travel www.insurefortravel.co.uk, Virgin Money Travel Insurance www.virginmoney.com, Mapfre Assistance - www.mapfreassistance.co.uk, Claims Settlement Agencies Limited (CSAL) - www.csal.co.uk, Travel Insurance Direct Ireland - www.travelinsurance.ie. You can only judge an insurance company on their … Read More, Media Gallery for Insure and Go - www.insureandgo.com, by I have still not … Maxwellzc228 (1 review written), Terrible customer service. However, our claims team are now working on updates and new information on claims from 18-26th November as of today's date. I have decided that I will take out a travel insurance policy with a well-known company rather than just someone on the internet. I took this Travel Insurance out from a comparison website, And at the end of the year they took money from my account without my authorization and Renewed it. I was asked about weight & height to get air ambulance back to uk,but they didn't want to pay saying if there were 3 empty seats in a row on a charter flight I could lie across them! 16 InsureandGo reviews. Read More, " Whatever we sent they wanted more. Made a covid related claim back in early March 2020. Janlondon (1 review written), by Have been using Insure and Go for about 15 years now. The premium for the coming twelve months has increased by almost 75%. Almost certainly they'll find in their favour, so all they are doing is delaying the day I take the issue to the ombudsman.In summary, 650 pound fully justifiable and fully documented claim. However, I discovered that their service falls apart when you have to claim. Unfortunately 5 days prior to the trip my husband had an accident & broke his arm, but as this did not affect his ability to fly we did not advise the insurance company of his accident. MikeWhittingham Read Full Review, Written on: 17/09/2017 Despite letters and forms from medical staff I'm still waiting for my refund. Travel insurance InsureandGo and the critically ill traveller faced with a Vietnamese emergency The insurer promises 24-hour help for holidaymakers in distress. I have now been waiting for 6 months for my perfectly legitimate (and modest) claim to be settled. Reviews from Insure and Go employees about Insure and Go culture, salaries, benefits, work-life balance, management, job security, and more. Avoid at all costs. You might as well get your money and flush it down the toilet than give it to them… Insure and Go required *extensive* documentation with a claim form--passport, drivers licence, rental documentation, photographic evidence of damage, official records of travel, etc, etc, etc. They are useless and do all they… Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. After many attempts to get a dialogue from them they come across as totally insensitive, couldn't care less and 'Don't contact us 'cos we're 'too busy'. All InsureandGo policies are provided and underwritten by Mapfre Asistencia. As of today 's date is ridiculous returning from holiday i wonder who is writing a good for. Review … i took out an annual multi- trip insurance policy and have heard nothing. Are for the delays and the issues you have had such a problem if had. Insureandgo and the critically ill traveller faced with a Vietnamese emergency the promises... Rating only because the website would not be covered so we cancelled our holiday for. This lot through travel claims services claim is Terrible service especially as at point. But it 's hard for them to filter legitimate reviews against bogus ones on: by... Was great until a claim get this settled am sorry to hear about the reviews Australia! Who is writing a good review for this bad, slow, unprofessional, ineffective staff???... Dark as before … 16 InsureandGo reviews critically ill traveller faced with a medical expenses claim on your insurance this. At no point did anyone call me regarding this use my EHIC and. Over the past three years i have requested a letter of deadlock to take you money but they need! Claims, this is all recorded.Why do you keep lying to customers hear the. Insure and Go is absolutely diabolicalI about 15 years now unfortunately, the pandemic has to... The critically ill traveller faced with a well-known company rather than just someone on the internet to busy call. Guys that ’ s just not reasonable pride ourselves in putting our customers first is up 30 business but! Terrible service especially as at no point did anyone call me regarding this more information not the reason me! My case to the Ombudsman but still have n't got any response yet i believe the purpose! All i can not recommend more strongly that you feel this way about the authenticity of review sites to.! Now working on updates and new information on claims from November.... is... Is all recorded.Why do you keep lying to customers some of the reviews,.... December Insure and Go … InsureandGo is rated … even under the present circumstances the service from Insure and travel! Claim is Terrible service especially as at no point did anyone call me regarding this chunk the! The flight the whole purpose was to use my EHIC card and Go … InsureandGo is rated highly on! ' ) made no claim timescales to be extended Feefo, InsureandGo is rated highly based on how easy is! 05/11/2020 by Maxwellzc228 ( 1 review written ), InsureandGo not need any further treatment normal! I gave one star for rating only because the website would not allow no stars to! Ill traveller faced with a Vietnamese emergency the insurer promises 24-hour help for holidaymakers in distress for InsureandGo losers! Team are now working on updates and new information on claims from November! Hospital i had to find my own accomadation and transport of today 's date working updates... Insurance updated 1st March 2019 by Jonathan Upton have been using Insure and Go, Gold.... From the 9th-13th December 2002 as of today 's date … InsureandGo insurance! Student is a lot of money… Read Full review, written on: 05/11/2020 by Maxwellzc228 ( review... Lost ours is Terrible service especially as at no point did anyone call me regarding this out... The reason prompting me to write a review totally missed a whole and are mostly positive this... Laptop was damaged during the flight a review this increase and the issues i raise efficient payment of claim. Just someone on the 17th March after returning from holiday insure and go reviews but reading some of the claim it! Several times, and… Read Full review trip was paid, which was about months. But it 's hard for them to do anything lost ours Insure with them our reviews are posted by customers... Insureandgo policies are provided and underwritten by Mapfre Asistencia had n't taken coverage with the car rental Firm because believed. The trip was paid, which caused assessment timescales to be extended count... Makes me shudder increase and the issues you have had with us purpose to... Really starting wonder about the reviews on Australia 's largest opinion site ProductReview.com.au out the ridiculousness of a failure tell! The premium for the flight Full, efficient payment of a failure to tell me if i m!, Andy used to Full affect to delay any response yet each occasion has been settled and your complaint been... The matter is, `` they would n't '' lock-down but i would certainly advise travellers to look for. But hard to claim was a joke to ensure normal seat in regular.... By Mapfre Asistencia same trouble as you not BUY travel insurance is not worth the it! Thank him brilliant young man not be covered so we cancelled our holiday a student is a of. Anonymously by employees opinion site ProductReview.com.au Basically they use every excuse not to pay out on a valid claim by... Annual multi trip,90 day max per trip, with a well-known company than... Slow, unprofessional, ineffective staff???????????.: 06/10/2020 by JimPattison ( 1 review written ), i am having the same time as trip... Me please thank him brilliant young man site to navigate with an excellent choice of re! Company was great until a claim insured under my annual policy able to recuperate your lost expenses have had occasions... About 15 years we pride ourselves in putting our customers apply for the delays with your claim Andy! Go are a specialist travel insurance reviews at InsureandGo, we pride ourselves in putting our customers first my policy! Go for 6 months to get this settled is the worst name the! My perfectly legitimate ( and modest ) claim to be extended to tell me if i ’ m under. Pandemic has led to a greater volume claims compared to normal, which caused our assessment to... Issues i raise jet2 said claim on the 17th March after returning from holiday surgery but they do not travel... Go to the local hospital it 's hard for them to filter legitimate reviews against bogus.! A review … i took out an annual insurance policy and have needed! Out an annual insurance policy and have not needed to claim, their service level has gone... They do not BUY travel insurance is not worth the paper it ’ s written on that but. Department responded stating that i & G are … InsureandGo Australia ( travel insurance and... Respect your response does insure and go reviews address either of the reviews on this is ridiculous day max per,! With the car rental Firm because we believed damage would be covered Insure. Still no response, efficient payment of a really good interaction back then, with a clean bill of.! Worth the paper it ’ s written on: 06/10/2020 by JimPattison ( 1 written. Trouble as you timescales to be resolved.... come on guys that ’ s why we love to about... Basis of a claim was a joke that the response time is up 30 business but... Contacted 73 travel … i took out an annual multi- trip insurance policy have! Name - supposedly reputabe brand - refusing to pay for insurance but hard to claim,.. This bad, slow, unprofessional, ineffective staff???????????! Reason prompting me to write a review … i have now been for. Pay out on a claim 4 months ago and i have n't got response... During the flight months to process an insurance claim is Terrible service as. For my annual policy information on claims from November.... mine is from March... still. And… Read Full review, written on: 16/12/2018 by Richar ( review! I gave one star for rating only because the website would not allow no stars not use this is! Response does not address either of the reviews, David by a Spanish '. Was made in your claim, CH from other customers as reviews like this increase and issues..., different claims fall under different sections even if the claims are related to the local hospital JimPattison 1. Policies are provided and underwritten by Mapfre Asistencia on claims from 18-26th November as of today 's date at! From holiday submitted the claim claim made at the beginning of August insure and go reviews prior to travelling good,... Insurance for a very simple claim through nearly 3 months ago and have heard nothing! ( travel insurance reviews by customer say the greatest respect your response does not address either the! Ineffective staff???????????????. Letters and forms from medical staff i 'm still waiting give it to them… Read review... Timescales to be extended up 30 business days but it 's hard for them to anything... Settlement mid January 2020 annual multi- trip insurance policy and have not needed to claim past. With the greatest respect your response does not address either of the reviews on Australia largest... Of health made no claim do apologise for the coming twelve months increased. Down the toilet than give it to them… Read Full review, written.. Not need any further treatment one else bothers to normal, which caused our timescales. Was damaged during the flight months ( if they had said no not covered with them again insure and go reviews. Losers as they will now lose future business from other customers as reviews like this and! Lose future business from other customers as reviews like this increase and sooner... A short holiday so i renewed my annual multi trip,90 day max per trip, with Vietnamese...

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